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Failure mode - Cummins 6.7L ISB Diesel (Ram HD, 2019+ generation)
DEF quality / freezing inducements (2019+ 6.7)
Reliability tier: verified - verify before ordering, see /disclosure/
Symptoms
- 'DEF quality low' warnings and countdown to speed limit
- hard derates after cheap/contaminated DEF or a failed DEF heater in freezing weather
Compare with the other causes of the same sign on this engine: loss of power, limp mode or derate (4 causes) · def, dpf and regeneration warnings (2 causes)
Root cause
SCR quality assurance punishes off-spec DEF: the NOx sensors see it and the ECM ramps to inducement. Frozen lines (failed heaters) and diluted DEF mimic sensor faults.
Diagnosis
- read DEF quality/NOx DTCs; test DEF with a refractometer before replacing sensors
- verify DEF heater operation in freezing climates
Fixes
drain and refill with fresh API-certified DEF; replace failed sensors/heaters as diagnosed ()
- DEF refill - fresh API-certified fluid (service item, any 2019+ Ram 6.7L)
- 6.7L Cummins DEF (Urea) Pump/Level Module (Mopar 68457124AE)
Prevalence
occasional
Parts for this repair run about $290-$340: see them next to the other repairs on this engine in repair costs.
Affected configurations (40)
- 2019 Ram 2500
- 2019 Ram 3500
- 2019 Ram 3500 Chassis Cab
- 2019 Ram 4500 Chassis Cab
- 2019 Ram 5500 Chassis Cab
- 2020 Ram 2500
- 2020 Ram 3500
- 2020 Ram 3500 Chassis Cab
- 2020 Ram 4500 Chassis Cab
- 2020 Ram 5500 Chassis Cab
- 2021 Ram 2500
- 2021 Ram 3500
- 2021 Ram 3500 Chassis Cab
- 2021 Ram 4500 Chassis Cab
- 2021 Ram 5500 Chassis Cab
- 2022 Ram 2500
- 2022 Ram 3500
- 2022 Ram 3500 Chassis Cab
- 2022 Ram 4500 Chassis Cab
- 2022 Ram 5500 Chassis Cab
- 2023 Ram 2500
- 2023 Ram 3500
- 2023 Ram 3500 Chassis Cab
- 2023 Ram 4500 Chassis Cab
- 2023 Ram 5500 Chassis Cab
- 2024 Ram 2500
- 2024 Ram 3500
- 2024 Ram 3500 Chassis Cab
- 2024 Ram 4500 Chassis Cab
- 2024 Ram 5500 Chassis Cab
- 2025 Ram 2500
- 2025 Ram 3500
- 2025 Ram 3500 Chassis Cab
- 2025 Ram 4500 Chassis Cab
- 2025 Ram 5500 Chassis Cab
- 2026 Ram 2500
- 2026 Ram 3500
- 2026 Ram 3500 Chassis Cab
- 2026 Ram 4500 Chassis Cab
- 2026 Ram 5500 Chassis Cab